Inventory & production
Manage raw-material lots, product formulas, production plans, finished batches, and stock movements. Track manufacturing and expiry dates, wastage, and landed cost, with margin analysis alongside the stock you sell.
COMMERCIAL SOLUTION / EMBER CREST
Commerce that runs
the whole business.
Ember Crest brings selling, stock, production, fulfilment, finance, and customer relationships into one connected ecommerce solution. Its strength is the admin experience: practical control over the work behind every order.
05Connected workspaces
Admin firstOperational control at the centre
Web + POSOnline and counter sales
THE HEART OF THE SOLUTION
An admin built for the business
behind the storefront.
Run the daily operation with dedicated workspaces for each job. Follow the product from raw materials to available stock, the order from payment to delivery, and the expense through approval and reconciliation.
Products & merchandising
Maintain the catalogue, variations, pricing, product details, and media. Keep the product information customers see connected to the operational records your team manages.
Orders that move forward
Work through focused queues for new paid orders, picking, packing, dispatch, and delivery. Payment issues, cancellations, returns, and refunds have their own place in the workflow.
Shipping & fulfilment
Compare carrier options, prepare packages, book shipments, and manage pickups and manifests. Review delivery exceptions and returns together with fulfilment activity.
Expenses, costs & profit
Capture supplier bills, review expenses, manage approvals and payables, and connect raw-material purchases to costing. Revenue, cost of goods, operating expenses, and profit sit in a shared financial view.
Customer relationships
Bring support requests, return operations, FAQs, and customer contact into the same platform. Manage coupons, promotional store credit, and affiliate programmes with the records needed to review their activity.
Communications with context
Manage notification templates, routing, customer preferences, and delivery logs. Give the team a place to oversee messages alongside the business events that trigger them.
Practical reporting
Turn formulas, production plans, stock records, and raw-material information into working documents. Print or export reports, procurement lists, and manufacturing instructions, with multilingual document options.
FIVE APPLICATIONS / ONE CONNECTED OPERATION
The right workspace
for every team.
The solution separates the customer experience from the tools used by operators, finance, marketing, and counter staff. Each application has a clear purpose within the wider business.
01 / WEB
A storefront built for discovery
Products, collections, recipes, offers, wishlists, checkout, and order history give customers a complete path from discovering a product to buying it again. The live Ember Crest store showcases this experience for Indian spices and pickles.
02 / ADMIN
The operational centre
A broad management application for catalogue, inventory, production, orders, shipping, customer support, and business configuration. Role-based access gives staff workspaces appropriate to their responsibilities.
03 / ACCOUNTANT
Financial clarity
A dedicated view of financial summaries, ledger entries, reconciliation, inventory valuation, and GST review. Invoice and supplier-bill document packs support the handoff to accountants and reviewers.
04 / MARKETING
Tools to build demand
Manage contacts, customer groups, campaigns, launch benefits, coupons, and affiliate activity. Plan promotions around the catalogue and customer relationships already held in the business.
05 / POINT OF SALE
Commerce at the counter
A dedicated sales interface for product selection, customer lookup, carts, coupons, and cash or card checkout. Park a cart while serving another customer and keep counter transactions within the commerce operation.
CONNECTED WORKFLOWS
From the first ingredient
to the next order.
Especially useful for product businesses that make, pack, and sell their own goods, Ember Crest connects the shop floor with sales and financial follow-through.
Plan & procure
Define formulas, plan production demand, review material shortages, and generate purchasing lists and manufacturing instructions.
Produce & publish
Record material consumption, batch output, cost, and relevant dates. Review and release finished stock for sale.
Sell & fulfil
Serve customers through the storefront or POS, then work through picking, packing, shipping, and customer care.
Review & improve
Connect sales with expenses, valuation, settlement review, and margin analysis to understand how the business is performing.
BUILT AROUND REAL OPERATIONS
For businesses that need
the whole picture.
A strong fit for a conversation with product brands, small manufacturers, and retailers whose daily work spans both making and selling.
Owners & operators
Keep stock, fulfilment, payables, and profit within reach, with a clearer view of the work that needs attention.
Production & fulfilment teams
Work from explicit formulas, batches, material records, and order queues instead of reconstructing each job from disconnected notes.
Finance & growth teams
Use dedicated accounting and marketing workspaces while staying connected to the products, customers, and orders behind the numbers.
The live storefront demonstrates Ember Crest in use. Business-specific setup, payment and shipping integrations, and the operational workflows needed for another business can be discussed directly with me.
LET’S TALK COMMERCE
Put your operation
at the centre of ecommerce.
Explore Ember Crest, then let’s discuss your catalogue, production process, sales channels, and the tools your team needs to run them.